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Questions and Support

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  1. Jeremy Mancini

    Pairing Process failing - Error Code 7

    Jeremy Mancini, Feb 6, 2020 ... 2
    Replies:
    21
    Views:
    17,780
    Seungjin Lee
    Jun 7, 2024
  2. HiroMike

    Continually have to reactivate license

    HiroMike, Dec 18, 2024 ... 2
    Replies:
    29
    Views:
    13,376
    Seungjin Lee
    Jan 6, 2025
  3. mike_b

    Err Code 7 when pairing button is pressed during server mode & unable to switch back to client mode

    mike_b, May 29, 2018
    Replies:
    13
    Views:
    12,434
    elemi117
    Nov 18, 2018
  4. Amadeus

    [macOS] Can't Access License Manager

    Amadeus, Apr 14, 2020 ... 2
    Replies:
    25
    Views:
    10,668
    sarimarton
    Dec 5, 2021
  5. Amadeus

    Windows 10, 2004 Update Appears Broken

    Amadeus, Sep 10, 2020
    Replies:
    8
    Views:
    9,523
    Seungjin Lee
    Dec 1, 2020
  6. Info Madness

    Failed to Pair - Error Code 17

    Info Madness, Nov 21, 2017 ... 2
    Replies:
    21
    Views:
    8,327
    Seungjin Lee
    Jan 9, 2018
  7. loonypac

    No Pairing in Across Server Mode

    loonypac, Aug 8, 2017 ... 2
    Replies:
    31
    Views:
    7,192
    ZenInc
    Sep 9, 2018
  8. mrpaulc

    unable to pair

    mrpaulc, Jul 14, 2024
    Replies:
    3
    Views:
    7,140
    Seungjin Lee
    Jul 26, 2024
  9. Chipset

    What's the ideal Bluetooth chipset for Across Center?

    Chipset, Sep 23, 2024
    Replies:
    5
    Views:
    7,082
    Seungjin Lee
    Oct 5, 2024
  10. Son

    Windows 11 + Mirroring iPad

    Son, Jul 27, 2024
    Replies:
    2
    Views:
    7,036
    Seungjin Lee
    Aug 1, 2024
  11. tsoxatsat

    Issue with Bluetooth Pairing between MacBook and iPhone

    tsoxatsat, Jul 30, 2024
    Replies:
    0
    Views:
    6,986
    tsoxatsat
    Jul 30, 2024
  12. willgk

    Windows 11 Home 23H2 + iPad Pro - Unable to Start Across Center

    willgk, Jul 26, 2024
    Replies:
    2
    Views:
    6,976
    willgk
    Jul 27, 2024
  13. Gabryele

    problem with across client and bluetooth 5.2 usb module

    Gabryele, Sep 29, 2024
    Replies:
    6
    Views:
    6,856
    Seungjin Lee
    Oct 2, 2024
  14. Son

    Windows 11 + iPad Pro -- SLOW mouse cursor on iPad

    Son, Jul 25, 2024
    Replies:
    3
    Views:
    6,830
    Seungjin Lee
    Jul 27, 2024
  15. Son

    Windows 11 Pro + 2024 iPad Pro M4 -- Frequent Disconnects

    Son, Jul 26, 2024
    Replies:
    1
    Views:
    6,804
    Seungjin Lee
    Jul 27, 2024
  16. Son

    Windows 11 and iPad Pro M4 -- UNABLE TO PAIR

    Son, Jul 24, 2024
    Replies:
    2
    Views:
    6,583
    Son
    Jul 25, 2024
  17. Mario

    How to run the Across pro (or type 2) trial version.

    Mario, Jan 12, 2025
    Replies:
    9
    Views:
    6,483
    Seungjin Lee
    Jan 13, 2025
  18. Daniele

    I successfully pair my client device but it's not listed in the paired device list

    Daniele, Oct 1, 2024
    Replies:
    2
    Views:
    6,426
    Daniele
    Oct 2, 2024
  19. lonlav

    Issues With Lockscreen Behaviour - Cursor Stuck In IPad

    lonlav, Dec 11, 2024
    Replies:
    3
    Views:
    6,299
    Seungjin Lee
    Dec 12, 2024
  20. Victor

    Mouse not working properly in client

    Victor, Dec 23, 2024
    Replies:
    1
    Views:
    6,019
    Seungjin Lee
    Dec 23, 2024
Showing threads 1 to 20 of 210

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