[macOS] Can't Access License Manager

Hi, Igor,

I'm afraid you would forget the configuration mentioned in our manual. Please see the Q2.2 from our FAQ page: Frequently Asked Questions | across | Community (acrosscenter.com)

Also, please read the v2.23 release note: (MUST READ) across v2.23 – Release Note | across | Community (acrosscenter.com)

Thank you.

 

I haven't. The Across Center app has all the relevant permissions (Accessibility, Input Monitoring and Full Disk Access) but I still get the "License Needed" message with a yellow traffic light sign.

I also reinstalled the app, to no avail, same problem.

How can I fix this?

 

Please try this step:
1. Remove across and then remove the permissions you made
2. Reboot your Mac
3. Install across and then configure the permissions

Thank you.

 

Hello @Seungjin Lee ,

I did those steps, and the License Manager is still disabled.

https://cln.sh/RO2ThK

Can you please advise?

 

Well... then, please try to uncheck the "Reopen windows when logging back in" when restart or shut down your Mac.

 

@Seungjin Lee , the problem is solved by setting the necessary permissions in System Preferences. It was an overlook from my part. But I have to note that I've never run into such a problem with any other software on the Mac. Generally when apps need permissions in the System Preferences, they detect its presence, and ask the users to do so. It shouldn't be in the documentation, the app itself should warn the user.

In any way, thanks for updating the app!