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Questions and Support

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  1. KirillOnly1

    Mouse and Keyboard stopped working

    KirillOnly1, Nov 27, 2025
    Replies:
    0
    Views:
    57
    KirillOnly1
    Nov 27, 2025
  2. soupalacourge

    Error Code 28

    soupalacourge, Nov 10, 2025
    Replies:
    5
    Views:
    243
    soupalacourge
    Nov 24, 2025
  3. kidhudi

    Installer problem

    kidhudi, Aug 7, 2025
    Replies:
    1
    Views:
    971
    Seungjin Lee
    Aug 7, 2025
  4. justme

    Across Operation loses connection after phone reboots

    justme, Apr 20, 2025
    Replies:
    1
    Views:
    3,962
    Seungjin Lee
    Apr 21, 2025
  5. Josh Cunningham

    Error Code: 28

    Josh Cunningham, Apr 16, 2025
    Replies:
    1
    Views:
    4,369
    Seungjin Lee
    Apr 16, 2025
  6. Taran

    Can't get cursor to go to computer

    Taran, Apr 8, 2025
    Replies:
    1
    Views:
    4,606
    Seungjin Lee
    Apr 9, 2025
  7. redkeys0

    pairing works but can't connect iphone

    redkeys0, Mar 28, 2025
    Replies:
    1
    Views:
    4,582
    Seungjin Lee
    Apr 2, 2025
  8. Ponechats

    Installation Incomplete

    Ponechats, Jan 29, 2025
    Replies:
    1
    Views:
    5,849
    Seungjin Lee
    Jan 29, 2025
  9. Mario

    How to run the Across pro (or type 2) trial version.

    Mario, Jan 12, 2025
    Replies:
    9
    Views:
    6,483
    Seungjin Lee
    Jan 13, 2025
  10. Kourtney Jones

    Issue with use over Network

    Kourtney Jones, Jan 9, 2025
    Replies:
    1
    Views:
    5,917
    Seungjin Lee
    Jan 9, 2025
  11. HiroMike

    Continually have to reactivate license

    HiroMike, Dec 18, 2024 ... 2
    Replies:
    29
    Views:
    13,374
    Seungjin Lee
    Jan 6, 2025
  12. Victor

    Mouse not working properly in client

    Victor, Dec 23, 2024
    Replies:
    1
    Views:
    6,018
    Seungjin Lee
    Dec 23, 2024
  13. lonlav

    Issues With Lockscreen Behaviour - Cursor Stuck In IPad

    lonlav, Dec 11, 2024
    Replies:
    3
    Views:
    6,299
    Seungjin Lee
    Dec 12, 2024
  14. Chipset

    What's the ideal Bluetooth chipset for Across Center?

    Chipset, Sep 23, 2024
    Replies:
    5
    Views:
    7,080
    Seungjin Lee
    Oct 5, 2024
  15. Daniele

    I successfully pair my client device but it's not listed in the paired device list

    Daniele, Oct 1, 2024
    Replies:
    2
    Views:
    6,425
    Daniele
    Oct 2, 2024
  16. Gabryele

    problem with across client and bluetooth 5.2 usb module

    Gabryele, Sep 29, 2024
    Replies:
    6
    Views:
    6,855
    Seungjin Lee
    Oct 2, 2024
  17. Son

    Windows 11 + Mirroring iPad

    Son, Jul 27, 2024
    Replies:
    2
    Views:
    7,036
    Seungjin Lee
    Aug 1, 2024
  18. tsoxatsat

    Issue with Bluetooth Pairing between MacBook and iPhone

    tsoxatsat, Jul 30, 2024
    Replies:
    0
    Views:
    6,986
    tsoxatsat
    Jul 30, 2024
  19. willgk

    Windows 11 Home 23H2 + iPad Pro - Unable to Start Across Center

    willgk, Jul 26, 2024
    Replies:
    2
    Views:
    6,976
    willgk
    Jul 27, 2024
  20. Son

    Windows 11 Pro + 2024 iPad Pro M4 -- Frequent Disconnects

    Son, Jul 26, 2024
    Replies:
    1
    Views:
    6,801
    Seungjin Lee
    Jul 27, 2024
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