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Issue with Bluetooth Pairing between MacBook and iPhone

Discussion in 'Questions and Support' started by tsoxatsat, Jul 30, 2024.

  1. tsoxatsat

    tsoxatsat New Member

    Devices:
    MacBook Air 2019 Retina
    Sonoma 14.5
    ---
    iPhone 12
    17.5.1
    ----
    The Across Center app has Bluetooth and Accessibility Permissions.
    Neither devices are paired with each other before the pairing process starts.
    ---
    The MacBook appears in the iPhone Bluetooth Settings page.
    Tapping the MacBook gives the error:
    "Pairing Unsuccessful
    "tsoxatsat's MacBook Air" is not supported."
    ---
    Tapping the MacBook again gives the error:
    "Pairing Unsuccessful"
    "Pairing took too long. Make sure "tsoxatsat's MacBook Air" is turned on, in range, and is ready to pair."
    ---

    I saw this post: https://community.acrosscenter.com/...e-pc-is-turned-on-and-in-range.600/#post-3024 but it has no answers. Anyone have any advice?
     

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