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App won't start on Mac OS Sonoma 10.14

Discussion in 'Questions and Support' started by webrender, Oct 23, 2023.

  1. webrender

    webrender New Member

    Hi, would love to get this working but it won't start on 10.14. When I try and start it, I get a dialog that says "Across Center wants to make changes. Enter your password to allow this." I enter my password and then nothing.

    I can see in Activity Monitor that acrossd is running, but the configuration tool won't launch and no icon is shown in my menu bar.
  2. Seungjin Lee

    Seungjin Lee Member


    Have you already read the following from our release note?
  3. F233

    F233 New Member

    This isn’t so much an issue with connecting as it is with the app actually opening. I have gotten the app to open by toggling the “Seungjin Lee” process in “login items” but even then it’s not a guarantee that it will open.
  4. webrender

    webrender New Member

    Hi, yes I did see that, was hoping perhaps the problem had been resolved by now. Unfortunately the problem seems even worse now - on Ventura, I can get Across to appear but no devices will connect; on Sonoma, I cannot even open the Across desktop application.

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