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Some keys don't make their way to the iPad

Discussion in 'Questions and Support' started by Daniel Wigdor, Feb 14, 2022.

  1. Daniel Wigdor

    Daniel Wigdor New Member

    I have been a happy user for quite some time; thank you for the cool work!

    Some time recently, I noticed a few keys weren't working. I finally sat down and did some testing, and it seems that every key on the keyboard works, except: Q,W,E,I,O,P . Given that these are two groups of three in a row, I thought perhaps there is some mode I've gotten stuck in where these are getting remapped, but when I press them nothing seems to happen.

    These keys do work when Across is out of the loop (just typing in Windows). This happens on two different iPads. It doesn't happen when I connect a keyboard directly to the iPad.
  2. Seungjin Lee

    Seungjin Lee Member

    Hello, Daniel Wigdor,

    The symptom is just the limitation of the unlicensed case.

    Please try to deactivate your license key and activate it again.

    Thank you.

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