1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Keyboard Switch Hotkeys stop working

Discussion in 'Questions and Support' started by Jan, Sep 28, 2021.

  1. Jan

    Jan New Member

    Hi,

    I've noticed that from time to time the configured hotkeys to switch the focus from my Windows computer to my Android phone stops working.

    To make the configured keys work again I do the following:
    1. go to: Across Center > Keyboard Hotkey
    2. change the setting "Switch the Keyboard/mouse input between smart devices by simultaneously pressing the keys below"
    from: Left and Right <Shift>-Key
    to: Left and Right <Windows>-Key
    3. click Apply
    4. change the setting "Switch the Keyboard/mouse input between smart devices by simultaneously pressing the keys below"
    from: Left and Right <Windows>-Key
    back to: Left and Right <Shift>-Key
    5. click Apply

    After this procedure everything seems to go back to normal.
    I wasn't able to identify what is the initial cause for such behaviour.
     
    zwh likes this.
  2. zwh

    zwh New Member

    I have this question too.When thirty minutes passed, the hotkey doesn't work. only Apply the hotkey can solve it and after thirty minutes the problem appear again.Please figure out the problem of 2.22 version.
     
  3. zwh

    zwh New Member

    And I get the lifetime license tonight ,I find bluetooth is normal but problem still happened. PLEASE HELP US!!!
     
  4. zwh

    zwh New Member

    device:MACOS 15.7 and IPADOS15.1
     
  5. Seungjin Lee

    Seungjin Lee Member

    Hi, zwh,
    We will look into the problem and try to fix it in the next coming version.
    Thanks in advance for your patience.
     

Share This Page