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I purchased a lifetime license

Discussion in 'Questions and Support' started by JKrlvgn, Nov 26, 2021.

  1. JKrlvgn

    JKrlvgn New Member

    ...and the charge is pending still. I thought it was an instant thing?

    I paid via paypal, it says it is pending authorization.

    Order ID: CLI211125-1

    When should I expect the lifetime license key?
  2. Seungjin Lee

    Seungjin Lee Member

    Hello, JKrlvgn,

    Sorry about the problem. I think it would be related with our recent SW update on yesterday. I have requested our payment process partner to complete your order, but the full order number could be required to do it. So, please let us know the full order number by ContacUs.
    Thank you for your patience.
    Last edited: Nov 26, 2021
  3. JKrlvgn

    JKrlvgn New Member

    I have sent an email as requested, please let me know if there is anything else you need.

    Thank you for the prompt reply!

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