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Error code35 on activate license

Discussion in 'Questions and Support' started by Heeseung Shin, Apr 29, 2020.

  1. Heeseung Shin

    Heeseung Shin New Member

    I used across center before license expired(on 04 08).
    But I can't activate across center after expand the license. I purchased today and I cannot activate it.
    I'm using across center in my office, and it has firewall and proxy. but it works on last year.
    So could you help for error code 35? I can't find any information on this community.

  2. Seungjin Lee

    Seungjin Lee Member

    Hi, Heeseung Shin,

    Thanks for your extension. Here is the error info:
    MessageId: TA_E_INET_TIMEOUT
    Message code (in Hex): 0x23
    Message code (in Decimal): 35
    The connection to the server timed out because a long period of time
    elapsed since the last data was sent or received.
    #define TA_E_INET_TIMEOUT ((HRESULT)0x00000023L)

    I think it would come from firewall or proxy setting. So, I recommend to use the offline activation as a last resort.
  3. Heeseung Shin

    Heeseung Shin New Member

    Can I activate with other pc and move the activation file to target pc?

  4. Seungjin Lee

    Seungjin Lee Member

    Yes. See the Help in the offline license manager and/or the online manual.

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