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Client request pairing code after paired with server

Discussion in 'Questions and Support' started by Jaime, Jul 31, 2017.

  1. Jaime

    Jaime New Member

    Trying to get this to work, Server is Win10, Client is Win7.

    After pairing, the client continuously request the pairing code. I also have a popup that says "a device is trying to connect" from the Bluetooth icon.

    Also, during the pairing process I get a popup saying that it was unable to install a driver. I'm not sure if it's trying to install a driver for the paired mouse/keyboard or what??

    Any thoughts?
  2. Seungjin Lee

    Seungjin Lee Member


    In both Across Server and Client PCs, please find any Bluetooth related software in "Program/Features" from "Control Panel", and remove it and then reboot your PC. Such software could be "WIDCOMM", "Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology" or "Intel(R) Wireless Bluetooth(R)(patch version: ...)", etc.

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