Hi, You can find the following in the purchase guide in our store: "4. No need for a license for across Client if it only works in the Client...
Thanks for the report. 1. Please let me know what server and client is and their layout. (e.g., Mac:server:right -- PC:client:left) 2. Do you...
across v2.24 Release Note Hello, everyone! We are really excited to announce across v2.24 release that fixed some bugs and enhanced the...
Hi, Network connections are coordinated by Bluetooth Rfcomm connection between computers, but Bluetooth on macOS Monterey doesn't work properly...
Please see the Q4.3 in our FAQ page. Also note the following comments in the Linux User Manual: It'd be nice to spawn a new thread for a totally...
From the 2.23 Release Note: 3. macOS 12 Monterey: Unfortunately Bluetooth stack in macOS 12 seems to be ruined and across Bluetooth communication...
Hi, zzzyyy, Please read carefully the v2.23 release note: (MUST READ) across v2.24 – Release Note | across | Community (acrosscenter.com) Thank you.
Please let us know your laptop model number and the hardware id (e.g., USB\VID_xxxx&PID_yyyy) of your BT adapter by following the below steps: 1....
Hi, tongtong1993, Sorry about the problem. What do you mean the "sleep"? Just sleep or hibernation? If we could reproduce the symptom, we could...
FYI, in the Linux version, there were 2 more bugs in the process of excluding the newly added incomplete parts for file drag-and-drop: 1. Cursor...
Aha,, I think your previous license might be still activated in your Mac. I deactivated your old product key and then please try to activate it...
Please request refund by ContactUs and providing your order number. Thank you.
Yes. For across to work, Bluetooth must be paired between server and client, but you couldn't make Bluetooth pairing in macOS 12.0.1.
Error Code 26 means "You can't use a product key because your app is already activated with a product key." Anyway, you'd better to downgrade...
What macOS version are you using? The symptom is similar to the case when the system clock is not correct. Please make sure that your system...
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