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Recent Content by Seungjin Lee

  1. Seungjin Lee
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    Installation problem

    Hi, Stein, Sorry. You are the first user reported the problem. Please google with msi "system cannot find the specified file or device" and try...
    Post by: Seungjin Lee, Sep 16, 2019 at 6:43 PM in forum: Questions and Support
  2. Seungjin Lee
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    Does not work for me on nvidia shield

    Hi, JJay, Sorry. We don't have an Android TV. Please refer to other android TV user's comments:...
    Post by: Seungjin Lee, Aug 29, 2019 in forum: General Discussion
  3. Seungjin Lee
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    Possible clipboard sync bug

    Hi, It must work properly. 1. What type of clipboard data are you trying to copy? (text, image, rich text, html text or file) 2. What...
    Post by: Seungjin Lee, Jul 30, 2019 in forum: Questions and Support
  4. Seungjin Lee
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    Wireless Mouse Lag on client device

    Hi, sormaz, Regarding polling rate, please try with the latest version of across (released today). We don't have a high resolution mouse and...
    Post by: Seungjin Lee, Jul 28, 2019 in forum: Questions and Support
  5. Seungjin Lee
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    OSX - License activation fails, Error code 15

    Hello, tstoltz, Sorry for the problem. Please try this: 1. Open Terminal (/Applications/Utilities/Terminal) 2. Input "sudo...
    Post by: Seungjin Lee, Jul 25, 2019 in forum: Bug Reports
  6. Seungjin Lee
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    Full screen apps

    Hello, Waclawek, Thanks for your inquiry. I have changed the AcrossCenter.exe to not display the prompt when a fullscreen app is running. Please...
    Post by: Seungjin Lee, Jul 22, 2019 in forum: General Discussion
  7. Seungjin Lee
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    Wireless Mouse Lag on client device

    Please try with the latest version. If you want to resample Bluetooth report, click "Configuration" > "Resample Bluetooth report" from the main...
    Post by: Seungjin Lee, Jul 16, 2019 in forum: Questions and Support
  8. Seungjin Lee
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    Sending Command key to iPhone from Windows

    The Windows key works as the command key in macOS or iOS.
    Post by: Seungjin Lee, Jul 16, 2019 in forum: Questions and Support
  9. Seungjin Lee
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    Two problems...

    You can check the latest version for each OS. The latest version of Across Client for android is 2.06.
    Post by: Seungjin Lee, Jul 16, 2019 in forum: General Discussion
  10. Seungjin Lee
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    Two problems...

    For your reference, all across versions are updated to version 2.05.
    Post by: Seungjin Lee, Jul 7, 2019 in forum: General Discussion
  11. Seungjin Lee
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    Issue: Unstable bluetooth connection on MacOS Mojave 10.14.5

    Please try to disable/reenable Bluetooth in your Windows 10 PC. The symptom would always occur after pairing with a Mac. Disable/reenable...
    Post by: Seungjin Lee, Jul 7, 2019 in forum: Bug Reports
  12. Seungjin Lee
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    Two problems...

    Where did you check that? The updated version of the phone app is available and please retry with the updated version.
    Post by: Seungjin Lee, Jul 7, 2019 in forum: General Discussion
  13. Seungjin Lee
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    Two problems...

    Hi, 1. Have you installed the Across Client app in your phone? 2. Some android apps would not get mouse wheel data. For example, while mouse...
    Post by: Seungjin Lee, Jul 2, 2019 in forum: General Discussion
  14. Seungjin Lee
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    every option are greyed out

    @Pierrick Charlebois, Please try with the updated version (v.2.03) available from our download page. Thanks in advance.
    Post by: Seungjin Lee, Jul 1, 2019 in forum: Questions and Support
  15. Seungjin Lee
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    Accross center server grey no pairing in mojave

    @webcoachonline, Please try with the updated version (v.2.03). Thanks in advance.
    Post by: Seungjin Lee, Jul 1, 2019 in forum: Questions and Support