Error code35 on activate license

Hello.
I used across center before license expired(on 04 08).
But I can't activate across center after expand the license. I purchased today and I cannot activate it.
I'm using across center in my office, and it has firewall and proxy. but it works on last year.
So could you help for error code 35? I can't find any information on this community.

Thanks.

 

Hi, Heeseung Shin,

Thanks for your extension. Here is the error info:
/*
MessageId: TA_E_INET_TIMEOUT
Message code (in Hex): 0x23
Message code (in Decimal): 35
MessageText:
The connection to the server timed out because a long period of time
elapsed since the last data was sent or received.
*/
#define TA_E_INET_TIMEOUT ((HRESULT)0x00000023L)

I think it would come from firewall or proxy setting. So, I recommend to use the offline activation as a last resort.

 

Can I activate with other pc and move the activation file to target pc?

 

Yes. See the Help in the offline license manager and/or the online manual.