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Windows 11, error code 5

Discussion in 'Bug Reports' started by Ganesh, Apr 19, 2024.

  1. Ganesh

    Ganesh New Member

    I just renewed my license and it wont activate in my machine running on Windows 11

    error code 5

    need to get it working by tomorrow. Hope you can help

    thanks
     
  2. Seungjin Lee

    Seungjin Lee Member

    Hi, Ganesh,

    Thanks for your license extension.

    I have deactivated the previous activation of your key. So, please try to activate your key again.

    If you need any further assistance, please feel free to let us know.
     
  3. HiroMike

    HiroMike New Member

    My license is doing this today as well. I just changed PCs, and I definately deactivated my license on the old PC before I got rid of it. Can I get some help?
     
  4. Seungjin Lee

    Seungjin Lee Member

    Hi, HiroMike,

    No problem. I have deactivated your product key activation. So, please try to activate your key on the new PC.
    If you need any further assistance, please feel free to let us know.
    Thank you.
     
  5. HiroMike

    HiroMike New Member

    Thanks - I was able to activate the license again :)
     
  6. Robert Wadlow

    Robert Wadlow New Member

    Same here please, can my licence be deactivated so I can activate it? I changed my motherboard two days ago.
     
  7. Seungjin Lee

    Seungjin Lee Member

    Hi, Robert Wadlow,

    No problem as well. I have deactivated your product key activation. So, please try to activate your key on the new PC.
    If you need any further assistance, please feel free to let us know.
    Thank you. :)
     

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