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Manual Uninstall Instructions Please

Discussion in 'Questions and Support' started by ffoeg, May 8, 2021.

  1. ffoeg

    ffoeg New Member

    I really hoped this app would work because your competitor - the one that Share Mouse, is garbage.

    But alas after a lot of fiddling I never got it working. Pairing was no problem but otherwise no joy. The competitor worked oob first try pretty much seamlessly. it just crashes 3 times a day.

    I get that software to do this is hard but these solutions are expensive and I've already been burned by the competitor after spending big. If a trial has a time limit and I can't get it working within that limit, I move on.

    My setup is 2 macs, both 10.14.6

    The Uninstaller worked fine on the one Mac. On the second mac I get a failure "Failed to uninstall Across"

    If someone could please provide manual steps to remove completely, including all settings, I'll be on my way.

    thanks
     

    Attached Files:

  2. Seungjin Lee

    Seungjin Lee Member

    Hi, ffoeg,

    Sorry. I can't understand your description. Please post a video recording the symptoms.
    Thanks in advance.
     

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