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Issue: Unstable bluetooth connection on MacOS Mojave 10.14.5

Discussion in 'Bug Reports' started by Matthew Thiel, Jul 6, 2019.

  1. Matthew Thiel

    Matthew Thiel New Member

    I'm running Across server 2.03 on a Windows 10 machine and using a Macbook Air as a client. Everything functions correctly, but the Mac continuously displays the "Connected" and "Connection Lost" messages in the middle of the screen every few minutes. I configured both to prefer IP networking, so it works fine even as it keeps losing bluetooth connections. Unfortunately, the frequent pop-up connect/disconnect messages are too distracting to actually use the Mac and there's a brief interruption in mouse movement every time it happens.

    I read the previous threads about similar problems in High Sierra, but this was supposed to be fixed by Apple back in the Mojave beta according to this thread: https://community.acrosscenter.com/...-10-13-high-sierra-bluetoothaudiod-issue.118/

    Is it possible this is the same bluetoothaudiod issue come back, or is that definitely still fixed in recent Mojave versions?
  2. Seungjin Lee

    Seungjin Lee Member

    Please try to disable/reenable Bluetooth in your Windows 10 PC. The symptom would always occur after pairing with a Mac. Disable/reenable Bluetooth fix it for me, and no more problem after that.

    I guess the cause of the issue may be the bluetoothaudiod. Their claim that they would fix the issue is just their claim. Definitely the issue has not been resolved yet.
  3. Matthew Thiel

    Matthew Thiel New Member

    Okay, that DOES seem to settle things down... It never really occurred to me to just disable/enable the BT device in Windows, as I've restarted several times which I assumed would accomplish the same thing.

    Thanks for the advice, I'll see how it goes!

    I didn't do much research to confirm, but I'll dig around and gather some info if it persists.

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