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Error Code 5 after changing motherboard

Discussion in 'Questions and Support' started by Elias, Dec 13, 2025.

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  1. Elias

    Elias New Member

    After changing my motherboard (my old one crashed) I've tried to use Across Center, but I got 'Error Code: 5'.
    I just changed my motherboard, nothing else! Same hard drive, same windows installation, same Across center installation.

    upload_2025-12-13_18-18-25.png

    My license expiration date is on April 2026.

    Does anyone know how to deal with this?

    Thanks in advance
    Elias
     
  2. Seungjin Lee

    Seungjin Lee Member

    Hello, Elias,

    Please check my email reply.
    I have deactivated the previous activation of your key. So, just try to activate your key again.
    Thank you.
     
    Elias likes this.

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