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Can't Deactivate or Reactivate

Discussion in 'Questions and Support' started by Anuroop, Oct 4, 2021.

  1. Anuroop

    Anuroop New Member


    I have restored my mac and Across automatically activated my Key but unable use full keyboard support on another computer.

    I tried clicking on activate and deactivate button but it gives me Error Code : 36

    Attached Files:

  2. Seungjin Lee

    Seungjin Lee Member

    Hi, Anuroop,

    I have deactivated your key and then please activate your key again.
    Thank you.
  3. Anuroop

    Anuroop New Member

    Thank you, are there any precautions that I need to take before resetting my Mac or PC next time ?
  4. Seungjin Lee

    Seungjin Lee Member

    Deactivate your key before resetting your computer, or request us to deactivate your key after resetting your computer.
  5. Anuroop

    Anuroop New Member

    ok thanks
  6. Seungjin Lee

    Seungjin Lee Member

    You are welcome! ;)

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