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Can't deactivate old product key (Error Code 24)

Discussion in 'Questions and Support' started by Dmitry Korobkin, Oct 13, 2019.

  1. Dmitry Korobkin

    Dmitry Korobkin New Member

    I bought the new product key, but I can’t activate it because an error (code 24) occurs while deactivating the old expired key. Help me please.

    Expired key: PC5Y-5XUY-A4NE-FESN-UYGP-32JY-WSTA
    New key order id: CLI191013-6616-12163

    Attached Files:

  2. Seungjin Lee

    Seungjin Lee Member

    Hi, Dmitry Korobkin,

    Thanks for your purchase. :)
    Fixed the problem. Please retry to deactivate the old key.
  3. Dmitry Korobkin

    Dmitry Korobkin New Member

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