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Questions and Support

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  1. Mario

    How to run the Across pro (or type 2) trial version.

    Mario, Jan 12, 2025
    Replies:
    9
    Views:
    6,517
    Seungjin Lee
    Jan 13, 2025
  2. James Lee

    How to get cursor and resolution of iPhone/iPad

    James Lee, Oct 12, 2021
    Replies:
    3
    Views:
    2,726
    Seungjin Lee
    Oct 19, 2021
  3. Arichman

    Hotkey Only Mode?

    Arichman, Oct 4, 2019
    Replies:
    2
    Views:
    2,305
    Arichman
    Oct 4, 2019
  4. Dan B

    High Sierra Mac not connecting to Windows 10

    Dan B, Sep 5, 2017
    Replies:
    16
    Views:
    4,513
    Seungjin Lee
    Nov 2, 2017
  5. sanjit

    Help! Lost control over keyboard & mouse

    sanjit, Oct 3, 2023
    Replies:
    1
    Views:
    2,220
    Seungjin Lee
    Oct 6, 2023
  6. Gohmn

    Gaming mouse not working right.

    Gohmn, Nov 10, 2017
    Replies:
    2
    Views:
    1,141
    Gohmn
    Nov 10, 2017
  7. turomar

    Failed to pair Error code 17 on 15in Touchbar MBP Bootcamp Win10

    turomar, Jul 18, 2018
    Replies:
    3
    Views:
    1,637
    Seungjin Lee
    Jul 18, 2018
  8. Info Madness

    Failed to Pair - Error Code 17

    Info Madness, Nov 21, 2017 ... 2
    Replies:
    21
    Views:
    8,366
    Seungjin Lee
    Jan 9, 2018
  9. Joaquim da Fonseca

    Failed to initiate pairing process

    Joaquim da Fonseca, Nov 6, 2016
    Replies:
    1
    Views:
    2,676
    Seungjin Lee
    Nov 7, 2016
  10. Hear Wang

    Fail to pairing with Error code 15

    Hear Wang, Mar 22, 2017
    Replies:
    5
    Views:
    2,679
    Seungjin Lee
    Mar 23, 2017
  11. Pierrick Charlebois

    every option are greyed out

    Pierrick Charlebois, Jun 12, 2019
    Replies:
    14
    Views:
    2,882
    Seungjin Lee
    Jul 1, 2019
  12. Josh Cunningham

    Error Code: 28

    Josh Cunningham, Apr 16, 2025
    Replies:
    1
    Views:
    4,391
    Seungjin Lee
    Apr 16, 2025
  13. Paul

    Error Code: 1

    Paul, Nov 25, 2019
    Replies:
    5
    Views:
    2,415
    Seungjin Lee
    Nov 26, 2019
  14. Heeseung Shin

    Error code35 on activate license

    Heeseung Shin, Apr 29, 2020
    Replies:
    3
    Views:
    1,942
    Seungjin Lee
    Apr 30, 2020
  15. Denis

    Error code 7 while enable pairing with Windows10

    Denis, Oct 3, 2023
    Replies:
    3
    Views:
    2,817
    Seungjin Lee
    Oct 6, 2023
  16. Elias

    Error Code 5 after changing motherboard

    Elias, Dec 13, 2025 at 4:23 PM
    Replies:
    0
    Views:
    16
    Elias
    Dec 13, 2025 at 4:23 PM
  17. soupalacourge

    Error Code 28

    soupalacourge, Nov 10, 2025
    Replies:
    5
    Views:
    290
    soupalacourge
    Nov 24, 2025
  18. edi

    error code 26

    edi, May 28, 2018
    Replies:
    4
    Views:
    1,575
    edi
    May 30, 2018
  19. discovered

    Error Code 24

    discovered, Apr 3, 2017
    Replies:
    3
    Views:
    1,750
    across
    Apr 3, 2017
  20. PatttyG

    Error Code 2 w/ Pairing - Was able to get Ipad to Connect

    PatttyG, Jun 15, 2024
    Replies:
    3
    Views:
    3,017
    PatttyG
    Jun 16, 2024
Showing threads 121 to 140 of 211

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